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Water Main Repair and Replacement in North Jersey

The water service line is the single pipe that carries water from the utility main in the street, through the curb stop, and into your basement to the meter. When it fails, you get a soggy patch of lawn, a sudden drop in pressure, or a meter that spins with everything off. Master's Plumbing repairs and replaces water services across Union, Essex, Bergen, Passaic, Hudson and Morris counties, including the excavation, the connection at the curb, permits and inspections.
Open trench in the street for a water main service line replacement by Master's Plumbing

In older North Jersey towns the service is often the original lead or galvanized steel pipe from when the house was built. Those lines are past their life, and replacing one is a chance to fix low pressure and get lead out of your drinking water in the same job.

Signs your water service line is failing

  • A wet or unusually green strip of lawn between the street and the house
  • Water bubbling up at the curb or in the sidewalk joint
  • Low pressure throughout the house that came on suddenly or got worse over months
  • The water meter turning with every fixture shut off
  • Dirty, rusty or sandy water at every tap, not just one
  • Water seeping through the foundation wall where the service enters
  • A utility notice that your service line is lead or galvanized
  • A hissing sound at the main shutoff or meter

Water service line services

  • Leak location and repair

    We isolate the leak to the service line, find where along the run it is, and repair it when the pipe is otherwise sound.

  • Full service line replacement

    New copper or approved polyethylene from the curb stop to the meter, sized to restore pressure, with a new main shutoff valve inside.

  • Lead and galvanized replacement

    Removal of old lead or steel services common in Roselle, Linden, Irvington, East Orange and similar towns, with coordination on the utility's side where they are replacing their portion.

  • Excavation, backfill and restoration

    Careful digging around gas, electric and sewer, proper bedding for the new pipe, compacted backfill, and restoration of lawn, sidewalk or driveway as agreed in the quote.

  • Curb stop and meter work

    Replacing a seized curb stop, connecting at the utility tap, and setting a new meter valve so you can actually shut off the house when you need to.

  • Permits, mark-outs and inspections

    Utility mark-out, road opening permit if needed, plumbing permit and the town inspection are all handled by us.

How a water main replacement works

  1. 1

    Confirm the problem is the service line

    We shut the main valve and read the meter, check pressure and inspect the entry point. If the leak is on the utility's side of the curb stop, we tell you so you are not paying for their repair.

  2. 2

    Firm quote and permits

    You get a by-the-job price covering the dig, pipe, connections, backfill and restoration. We call in the utility mark-out and pull permits.

  3. 3

    Excavation and new line

    Most residential services are replaced in a single day. Water is off for a few hours, not overnight.

  4. 4

    Inspection, backfill and restoration

    The inspector sees the new line before it is covered. Then we backfill, compact and restore the surface.

Lead and galvanized service lines in New Jersey

New Jersey utilities are working through programs to replace lead service lines, and many have notified homeowners whose service is lead or of unknown material. In much of Union, Essex and Hudson counties the utility replaces its side to the curb and the homeowner is responsible for the private side into the house. Doing both sides at once avoids a second dig and gets lead out of the water entirely.

Galvanized steel services from the same era are not a lead hazard in themselves but corrode badly, restrict flow and can pick up lead from upstream fittings. Either way, if you have one, plan on replacing it rather than repairing it.

Why Master’s Plumbing

Why call Master's Plumbing for a water main

  • Excavation, piping, permits and restoration from one company
  • Experience with old lead and galvanized services across North Jersey towns
  • Most residential replacements finished in a day
  • New main shutoff valve inside the house on every replacement
  • 24/7 response when a service line is actively leaking
  • Upfront by-the-job pricing, licensed and insured

Water Lines across North Jersey

Master’s Plumbing is based in Roselle and provides water main & service line repair throughout Union County, Essex County, Bergen County, Passaic County, Hudson County, Morris County. Not sure if we cover your town? Call and ask, or check the full service area.

24/7 emergency line

Water Lines emergency?

Call Master's Plumbing 24/7. A licensed technician will be dispatched with the price quoted before work starts.

Reviews

What customers say about our water lines work

Real customers, real jobs across North Jersey.

4.8121 Google reviews
  • “I highly recommend Master's Plumbing! They provided outstanding service from start to finish. The technician was professional, quickly identified the issue, and fixed it efficiently. It's great knowing they offer 24/7 service, and they even honored the 10% discount on repairs mentioned on their card. I will absolutely use them again for any future plumbing needs in NJ.”
    Fares DwekatEmergency plumbing · via Google
  • “5 stars all around. Came out as quickly as possible and it was late night. Great customer service. And fixed my issue with tips for the future so that I can maintain my plumbing. Thanks!”
    Deva MedleyEmergency plumbing · via Google
  • “If you need work done and don't want to waste money on the same repair call Moe. Truly wished I found the company sooner, it would've saved me a lot of headache and expenses. When I called and explained my situation, without seeing the repair he already knew what needed to be done. He visited the same day and shortly after fixed a damaged pipe that could've taken out the lower half of my home. On site, Moe thoroughly explained the repairs needed at a reasonable cost. Polite, professional and truly knowledgeable.”
    Jennifer AndrePipe repair · via Google
  • “Master's was a godsend. We called late at night when our basement started flooding out of nowhere and Moe immediately came over. He was able to fix our issue and walked us through what caused it, what to expect, how to handle it if it happens again, and long term fix options. He was outstanding and I highly recommend Moe and Master's!”
    Kat SmithBasement flooding · via Google
  • “Masters Plumbing did a great job fixing my leaky drain in my kitchen sink and fixed the incorrect piping underneath. They were able to come out and do the job very quickly. Moe was very professional and courteous. Would use them again for any future issues!”
    Christian LaemmerhirtDrain repair · via Google
  • “Moe was absolutely amazing! I called Master's around 8:30 am and they arrived at the house by 9 am to fix a leaking pipe. Work was fast and well done. Super service and great price! Would definitely call again.”
    Chelsea HakenLeak repair · via Google

FAQ

Water Main & Service Line Repair questions, answered

Who is responsible for the water line, me or the utility?
In most North Jersey towns the utility owns the main in the street and the tap and line up to the curb stop, and the homeowner owns everything from the curb stop into the house. Rules vary by utility, so we check before quoting. If the leak is on their side, you call them, not us.
How do I know if my service line is lead?
Look at the pipe coming through the foundation wall before the meter. Lead is dull gray, soft enough to scratch with a key, and often has a bulb-shaped joint. Galvanized is gray and magnetic. Copper is orange-brown. Many utilities have also sent notices or have an online lookup for your address.
Will you dig up my whole yard?
A replacement usually means a trench from the curb to the foundation, or in some cases a pit at each end and a pulled pipe between them. We discuss the route and restoration before starting.
Does a water service replacement need a permit?
Yes. A plumbing permit and inspection, plus a road or sidewalk opening permit if the work extends past your property line. We handle all of it.
Will a new service line fix my low pressure?
If the old line is galvanized or undersized, almost always. A corroded steel service can be closed down to a fraction of its original bore. If the street pressure itself is low, a new line helps but cannot create pressure that is not there.

Master’s Plumbing

Need help right now?

Call Master's Plumbing any time. For non-emergency work, schedule online and we will confirm your appointment.

862-666-2155

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